Privacy Policy

Last updated: [26-11-25]

This Privacy Policy describes how Synergi HealthTek (“we”, “us”, “our”) collects, uses, processes and discloses information when you access or use our website https://synergihealthtek.com (the “Website”), or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Data (only if voluntarily provided by you): name, email address, phone number, postal address, and any other contact details submitted via contact forms, registration forms, subscription forms, appointment requests, or similar.
  • Health / Medical Data (if relevant): If you provide health-related information for consultations or services (e.g. medical history, symptoms, reports), that data may be collected — but only if you consent explicitly.
  • Usage Data: Information about your visit to the Website: IP address, browser type and version, device type, operating system, date/time of access, pages visited, time spent, referring & exit pages, click data, and other similar analytics.
  • Cookies & Tracking Data: We may use cookies or similar tracking/analytics technologies to monitor and improve your experience, analyze usage, and maintain session information.

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Providing, managing, and improving our Website and services;
  • Responding to your inquiries, requests, appointments, feedback, or support needs;
  • Processing and managing any health-services requests or consultations (if applicable);
  • Sending you communications (if you opt in), such as updates, newsletters, appointment reminders, or other notifications relevant to services;
  • Analytics and internal research to understand usage patterns, improve Website performance, design and content;
  • Compliance with applicable laws, regulations and legal obligations;
  • Protecting our rights, security, and preventing abuse or fraud on the Website.

3. Legal Basis & Consent

  • By using the Website, submitting any form, or providing data, you consent to the collection and processing of your personal and (where applicable) health-related information as described in this Privacy Policy.
  • If you submit sensitive data (e.g. medical or health-related), we will request explicit consent and clearly notify you about how this data is used, stored and protected.

4. Data Sharing & Disclosure

We will not sell or trade your personal information. We may share your data only in the following cases:

  • With trusted third-party service providers / contractors who help us operate the Website (e.g. hosting providers, analytics providers, email / notification services) — and only to the extent necessary, under confidentiality and data-protection obligations.
  • With medical professionals or partners if required to provide the requested health/consultation services (only with your explicit consent).
  • When required by law, regulation, court order, or governmental request.
  • To protect our rights, safety, property, or the safety of our users or others — e.g. in case of fraud, abuse or security incidents.

5. Data Security & Retention

  • We adopt reasonable technical, administrative and organizational measures to protect your data against unauthorized access, accidental loss, misuse or disclosure.
  • However, no method of data transmission over the internet or electronic storage is 100% secure — so we cannot guarantee absolute security.
  • We retain personal and health data only as long as needed for the purposes described (service provision, legal obligations, dispute resolution, analytics), after which we either anonymize or delete it — unless retention is required by law.

6. Cookies & Tracking Technologies

  • We use cookies (or similar technologies) to improve Website functionality (e.g. keeping you logged in), remember preferences, analyze usage patterns, and enhance user experience.
  • Most browsers allow you to refuse or block cookies — but doing so may impair some features or functionality of the Website.
  • If you opt out of cookies or tracking, certain features or services may not work correctly.

7. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal data — including:

  • Right to access the personal data we hold about you;
  • Right to request correction or update of your data;
  • Right to request deletion of your data (subject to legal exceptions and business needs);
  • Right to object to certain types of processing (e.g. marketing communications);
  • Right to withdraw consent (for processing based on consent).

If you want to exercise any of these rights, please contact us at: info@synergihealthtek.com/archana niwas, opp kashinath smruti building, behind, lalit kata, kalyan shil road, midc phase 2, dombivli east , pin 421203

8. Children / Minors

  • Our services and Website are intended for use by adults (18+).
  • We do not knowingly collect or process personal or health-related data of individuals under 18.
  • If we become aware that a minor has provided personal data without parental/guardian consent, we will take steps to delete such data as soon as possible.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Whenever we update, we will revise the “Last updated” date at the top.
  • Continued use of the Website after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, requests, or concerns about this Privacy Policy or your data, you can contact us at:
Email: info@synergihealthtek.com
Address: archana niwas, opp kashinath smruti building, behind, lalit kata, kalyan shil road, midc phase 2, dombivli east , pin 421203

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